Privacy Policy

Privacy Policy

MILLS ENVIRONMENTAL HEALTH LIMITED is committed to protecting your privacy. This policy explains how we handle your personal data when you make an enquiry about our environmental consulting services.

We process personal data in compliance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We only collect the minimum personal information required to process and respond to your service enquiries. This includes:

• Contact details: Name, email address, phone number, and postal address.
• Enquiry details: Project addresses, site locations, or specific environmental concerns you share with us.

2. How and Why We Use Your Data

We use your information exclusively to respond to your enquiries, provide project quotes, and discuss potential consultation services.

Our lawful basis for processing this data under the UK GDPR is Contractual Necessity (taking steps at your request before entering into a contract).

3. Data Sharing and Retention

• Sharing: We never sell your personal data. We do not share your information with third parties unless it is strictly necessary to arrange a site visit or fulfill your specific enquiry.
• Retention: We only keep your contact details for as long as necessary to resolve your enquiry or manage the initial quoting process. If you do not proceed with our services, your data will be securely deleted after 6 months.

4. Your Rights

Under UK data protection law, you have the right to request access to the data we hold about you, ask us to correct inaccuracies, or request that we delete your details entirely.

5. Contact Us

For any privacy questions or to exercise your rights, please contact us:

• Email: john@mehs.co.uk
• Address: 1 Willoughton Dr, Wharton Close, Gainsborough DN21 1EB

If you feel your data has been handled incorrectly, you have the right to lodge a complaint with the UK's independent data authority, the Information Commissioner's Office (ICO).